GREATLY REDUCE PAYROLL OVERHEAD
SUBMIT CLAIMS IN UNDER 48 HOURS
SPEED UP REIMBURSEMENT PERIODS
REDUCE DENIAL AND REJECTED CLAIMS
NO ADDITIONAL SOFTWARE
NO ADDITIONAL STAFF TO TRAIN
NO EQUIPMENT TO PURCHASE
INCREASE PRACTICE PROFITABILITY
ASP SOLU-TECH's Healthcare Process
Focus on accountability, quality outcomes and affordability have led to structural changes in the Healthcare industry. As the thrust of Healthcare changes from fee-for-volume to fee-for-value, all players in the ecosystem must re-examine their models. Two factors critical for delivering cost effective and high quality care are a robust system to deliver Healthcare services and products, and a sustainable reimbursement model to cover the costs of care. At ASP SOLU-TECH, we follow the following process to render high quality, cost effective and robust healthcare services.
Patient scheduling is an integral part of daily work for healthcare professionals, from family practices to large clinics, from physician offices to hospitals. Medical office staff has to schedule patients for dentist, optometrist, ophthalmologist, surgeon, psychiatrist and other general care and specialist appointments. Scheduling quickly becomes complicated if the doctor is practicing in several clinics and travels between medical offices. Appointments need to be coordinated, medical support staff have to be constantly aware of all new patients and doctor’s schedule.
Patient scheduling can be greatly simplified with capable online scheduling tools and appointment management software. With the help of online scheduling, medical office staff can easily manage doctor’s appointment schedules, patient records and individual appointments. Small medical practices can even allow patients to self-schedule their appointments online. We use Kareo’s Clinical software for online scheduling, an invaluable tool for communicating with patients and having all their data entered to be reckoned on the ‘Go’ any time.
Eligibility and Benefits Verification
Are you or your staff tired of waiting on the phone or jumping from website to website to verify patients’ insurance eligibility? Being able to verify a patient’s eligibility and benefits information in a timely manner is critical. To do this consistently, you need support that is easy, efficient and cost effective. Our diligent work along with Kareo’s software platform simplifies this process for you
ASP SOLU-TECH’s insurance eligibility and benefits verification service obtains all pertinent information required – not only coverage confirmation, but what kind of coverage the patient has, what their deductible is, and how much has been applied. Having all necessary information generates more revenue and reduces administrative costs.
Patient Insurance Pre-Authorization
ASP SOLU-TECH offers a much-needed service for insurance authorization. Kareo offers a web-based platform that allows to submit prior authorization requests for all health insurance carriers.
An On-Demand Specialist is assigned to work on the request, coordinate all needs with the insurance companies, complete all follow up, and send results expediently back to the provider. Our success rate in obtaining insurance authorization approval is over 95%.
ASP SOLU-TECH reduces the provider’s overhead by relieving the time consuming administrative burden of obtaining insurance authorizations for their patients. Data fields for online request forms are pre-populated with your provider information to save you time. The Kareo platform also reduces paper by maintaining your authorization records electronically.
A well-executed confirmation call process supports and builds relationships between patients and the care team. In addition, confirmation calls provide critical intelligence for the daily plan and assist the care team in maximizing efficiency during the patient visit. For highest impact, confirmation calls require planning and must be done on a consistent basis. Our teams are well versed with a precise flow chart to deliver the best of services.
A Medical Scribe is essentially a personal assistant to the physician; performing documentation in the EHR, gathering information for the patient's visit, and partnering with the physician to deliver the pinnacle of efficient patient care.
A Medical Scribe is a revolutionary concept in modern medicine. Traditionally, a physician's job has been focusing solely on direct patient contact and care. However, the advent of the Electronic Health Record (EHR) created an overload of documentation and clerical responsibilities that slows physicians down and pulls them away from actual patient care. To relieve the documentation overload, physicians across the country are turning to Medical Scribe services.
There are several options for entering data. Some of our customers prefer us to do all of the data entry for them. Others prefer to enter the basic demographic information on patients, along with the CPT code, diagnosis code and other basic encounter information. This data can either be entered directly into Kareo, the Practice Management software we use. Doing this part of the data entry will decrease your cost with us, and we provide free training in how to do it.
Medical Billing, Coding and Claims Submission
We partner with Kareo, the Practice Management/Medical Billing software. Whether you enter some of the data yourself through Kareo, or whether we do all the data entry for you, an encounter form is created in Kareo for each claim. We then review each encounter manually, add the rest of the insurance information, make sure that it all looks correct, and submit the claims electronically to the insurances. All you have to do is either get us the information so that we can create the encounter, or if you are doing some of your own data entry, you enter a few fields (such as CPT code and diagnosis), and click ‘send’. That’s all there is to it. We then submit the claims electronically using Kareo. You have no additional work beyond this, but to track your productivity and billing performance. We measure your key performance indicators so we can actively look for ways to find your practice revenue. With our dedicated billing team and best-in-class products and services working for you, you can be sure your billing and claims are being taken care of.
Claims Follow Up:
We follow up very aggressively on all claims to be sure that they are received in a timely manner, and paid. Since the vast majority of claims are submitted electronically, we have immediate confirmation of claims receipt, and if there are any issues with a claim, we know about it quickly. We follow up immediately on any claims that are rejected, denied, or underpaid, or on any claims where there has been no response from the insurance company. You don’t have to worry about claims follow up, tracking specific claims, etc.
We automatically bill any secondary insurances at no extra cost. We provide the same thorough level of follow-up for secondary claims as we do for the primary claims
We send out monthly statements for any amounts owed by patients for co-pays, deductibles, etc. If a patient has a question about a bill, they can call our office and our professional staff will review all aspects of the invoice with them and answer all of their questions. This relieves a huge burden from your office staff, as they no longer have to answer patients’ questions about their bills.
Confidentiality of Information
At ASP SOLU-TECH, we take measures to ensure data privacy and confidentiality through best-of-breed technology and best practices in management. We do this by using data encryption and password-protection during electronic processing and transfer of data via multiplex, router or modem. We have dedicated leased lines and firewalls to ensure maximum security of your data. We ensure compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). We respect all patient information provided by our client and will not disclose any information. You can be assured your data is in safe hands and we won’t share it with any unauthorized personnel.
We Partner Kareo
All our practice procedures are in strict compliance to HIPAA, Standards, thanks to our partnership with Kareo. We partner with Kareo to get you the best of all worlds!
The medical business is more complex than ever, and running an independent practice can be hard. With Kareo, you get simple solutions for every part of your practice—from scheduling and charting to billing and collections.
Kareo Clinical, the EHR, was designed by a practicing doctor to work the way you do. Intuitive notes and direct connection to pharmacies, labs and more make your work quick and easy. Plus, Kareo’s mobile-first design lets you run your whole practice from your fingertips, wherever you go.
Kareo Billing is Kareo’s simple cloud-based billing module. It gives you insights and tools to run your whole practice better. Get paid faster and always have a handle on the financial health of your business.
Increase your visibility, manage your reputation and get more referrals with Kareo Marketing. Grow your patient base and your practice, the smart way.
Areas We Serve
We serve all providers in the whole of United States. We adher to all State and Federal Laws and Regulations.